Monday 30 October 2017

How to Troubleshoot Invalid Certificate Error in Office Mac 2011?

Microsoft Office for Mac 2011 is a version of the MS Office productivity suite for Mac OS X. The system specifications required to install this Office suite is 64-bit Intel processor and OS X Yosemite or later. The Office suite supports exciting enterprise support and greater feature parity with the Windows edition. Office 2011 supports online collaboration tools including OneDrive and Office Web Applications allowing Mac users to edit the document over web. While installing Microsoft Office for Mac 2011, you may encounter an error and the most common one is “Invalid Certificate” error. This occurs at the time of installation. Before we move ahead to the troubleshooting steps, one must check out the reason behind this:


Cause

It occurs when a few of your installed and update packages are signed up with the older certificate.

Troubleshoot

To troubleshoot or fix this error, you simply need to download a package of newer version that includes an updated certificate to use for your installation. Don’t worry; this error will not affect your license or Office subscription.
  1. Once you see the error message “The package was signed with an invalid certificate. This package might not install what you expect. Do you want to continue with the installation anyway?“ prompted in a dialogue box, click Cancel
  2. Download the package with the latest version using the below given link:
  • Office 2011 Volume License packages (build 14.4.3) that were downloaded from the Microsoft Volume Licensing Service Center (VLSC) prior to March 8, 2017 (all languages)
LINK- https://www.microsoft.com/Licensing/servicecenter/default.aspx
  • Office 2011 14.7.1 Installer for Italian and Norwegian
LINK- https://www.microsoft.com/en-us/software-download/office
  • Office 2011 14.7.1 Combo update for German, Japanese, and Polish
LINK- https://support.microsoft.com/en-us/help/3198809/ms17-014-description-of-the-security-update-for-office-for-mac-2011-14
  • Lync 14.4.1 installer
LINK- https://support.microsoft.com/en-us/help/3175174/july-2016-update-for-lync-for-mac-2011-14-4-1-kb3175174
  1. Now, open the update from your Downloads folder
  2. Click install to begin the installation process
  3. You are good to go!
If you still face trouble in the installation, contact Microsoft Office.com/setup support team and get the error fixed by a certified technician. They will be glad to assist you!

Source: http://office.com-setupinstall.com/troubleshoot-invalid-certificate-error-office-mac-2011/

Friday 27 October 2017

How to prepare your Windows to avoid all McAfee download and installation errors?

No one can deny from the fact that the internet today is prone to a number of viruses, scams, frauds and other threats. To fight with them, McAfee has come to the rescue. It offers a wide selection of security solutions to protect all your software and applications from these viruses. With McAfee on your device, you can do safe browsing and protect your confidential information that you enter during online transactions, from being stolen. While downloading, installing and then activating any of the McAfee products, there are chances that you may face an error.



But as they say that “an ounce of prevention is worth a pound of cure”, so in this case also we can opt such measures or we can keep few check points in the mind that can help us avoiding the most common McAfee errors. If you are downloading any McAfee product on your Windows PC, then check the below mentioned key points:
  1. Check the system specifications required for the particular McAfee product you have purchased
  2. Now, check whether your PC meets those specified requirements or not
  3. Make sure that your Windows operating system is up-to-date
  4. If not, then follow the path mentioned in the step 5 and 6
  5. Click Start button, type Windows update in the search box and press Enter to Check for Updates
  6. Update the Windows, if available
  7. Download and run the McAfee pre-installer tool by following these steps:
  • Download the pre-installer tool from home.mcafee.com
  • Save the file to any location
  • Now, double-click the pre-installer tool file and follow the instructions
  • Click OK to agree to the changes
  • Once done, click OK followed by Close
  • Restart your device
  1. Uninstall any previously installed security software or antivirus to avoid software conflicts
  2. Run the McAfee consumer product removal tool. This is necessary if you have ever installed a McAfee product on your computer system
  • One of the important thing to take care is download a new copy of this MCPR tool every time you use it
  • That’s necessary because it will then easily detect the latest McAfee product that has been installed on your device
  • Restart your device if you have used MCPR tool to remove the already installed McAfee to make your computer system ready for installing a new McAfee product
After ensuring the aforementioned guidelines, If you still face an issue in downloading, installation or activation of your McAfee product, then don’t hesitate in contacting McAfee customer support team. You can call them at any time as they offer round the clock customer support. The team of technician will surely help you!

Source: http://help-number.com/blog/how-to-prepare-your-windows-to-avoid-all-mcafee-download-and-installation-errors/

Thursday 26 October 2017

How to fix “HP laptop is unable to connect to the Wi-Fi” error?

HP laptops are known for their superior performance and high specifications. Every HP laptop is built keeping in mind the demands of the users as well as continuously growing technology. To update the laptop with upcoming features and to download other software as well as applications, you definitely need an internet connection. Now, every HP laptop can be connected to the internet via two mediums:
  • Wired
  • Wireless
Most of the laptop users prefer to connect it through a wireless connection as it is a convenient way to access the internet. But sometimes users face an issue in connecting the laptop to a wireless connection. In fact, this is one of most common errors occur in HP laptops. If you are also facing the same and looking out for a quick solution of it, then this article is only for you. Below we have provided some troubleshoot steps that would definitely fix this issue out!


  1. Automatic Troubleshooter

  • Before you check the troubleshooting steps, make sure that the Wi-Fi button available on the keyword. This key should be turned on in order to view the available Wi-Fi connections and to connect to any Wi-Fi network among them.
  • If everything is OK and still the problem persists, then click Start and enter Troubleshooting into the Search bar
  • Now, choose Troubleshooting and click Network and Internet
  • Click Internet Connections
  • Click Advanced
  • Click Run as administrator (if present), check Apply repairs automatically, and then click Next
  • Click Troubleshoot my connection to the internet
  • Click Next
  • This will troubleshoot the issue
  • Now, you can connect to the Wi-Fi connection
  1. Reinstall the Wireless Network Adapter Driver

A missing or corrupted driver file can also cause this error. To fix this, remove and reinstall the wireless network adapter drivers. This will also clears registry values and reset configuration to ensure that the drivers are being setup and used by the Windows. You can reinstall the drivers by two ways:
  • Reinstalling the Wi-Fi driver using HP recovery manager (recommended)
  • Reinstalling the Wi-Fi driver using device manager
  1. Update Wireless Network Adapter drivers

Make sure that the Wi-Fi network adapter drivers are updated to the latest version available. This would automatically fixes up this and many other bugs related to performance and frequently dropped internet connections. To do so, you can choose any of the following way:
  • Updating drivers from third-party websites
  • Getting drivers from HP
  • Installing updated Windows LAN drivers using device manager
  1. Microsoft System Restore

If you were using the Wi-Fi connection on the same laptop previously, but now the device is not connecting, then go for Microsoft system restore option. Restore your system files to a date and time when everything was working fine.
Apart from the aforementioned, you can also try the following troubleshooting tips to solve this issue:
  1. Change your wireless environment
  2. Restore BIOS settings to the default
  3. Reset your routers settings
  4. Try changing the channel band selection on your router
  5. Update the router firmware to fix the network connection
If the problem still persists, then contact HP customer support and get the solution by a certified technician.

Source: http://help-number.com/blog/how-to-fix-hp-laptop-is-unable-to-connect-to-the-wi-fi-error/

Tuesday 10 October 2017

How to fix “Something Went Wrong” Error during Microsoft Office 365 Installation?

Microsoft Office 365 is group of subscriptions that offer productivity software as well as allied services for consumers and business users both. Office 365 Home users can enjoy using all the Microsoft Office applications on macOS, iOS, Windows, Android and Windows 10 mobile. It also provides storage space on the OneDrive file hosting service along with 60 Skype minutes per month. For businesses, Office 365 also provides service subscriptions for social networking services and email using hosted versions of Exchange Server, Skype for Business Server, Office Online and SharePoint.



Downloading, installing and activating Office 365 subscription is quite easy. All you need to purchase it first and then login to your Microsoft account and then download your subscription by clicking download on the link given. Follow the further steps to install Office 365 and then activate it using the Office product key.

With Office Installation, you get Word, Excel, PowerPoint, OneNote, Publisher and Access that can also be installed on multiple devices, i.e. Macs, PCs, Android tablets, Android Phones and iPhone. Once purchased, you need to purchase Office again in order to get it updated to the latest version. While installing Office 365, you may encounter an error with a message “Sorry, Something Went Wrong”. This will halt the entire process of installation. To solve this issue, you can run the Office Fix It tool that will take you to the uninstalling Office steps. Now, restart your computer system and then try installing the Office 365 again to troubleshoot this issue.

To troubleshoot this error, all you need to do is follow the below mentioned steps:
  1. First of all, uninstall the already installed Office 365 subscription and then perform a clean re-installation.
  2. Check your internet connection and make sure it’s not on a limited connection. Also ensure the router’s firmware is up to date
  3. Clear the cache memory and cookies of your browser
  4. Reset the Internet Explorer settings
  5. Make sure that there is no other version of previously installed on your system as it will create a software conflict
After trying these troubleshooting steps, if you still face an issue, then contact Office.com/Setup support team. The technicians are available 24*7 to provide you the best solution of Office 365 installation errors. Hope the provided information is useful for you!

Source: http://office.com-setupinstall.com/how-to-fix-something-went-wrong-error-during-microsoft-office-365-installation/

Monday 9 October 2017

How to Troubleshoot AOL Email Error 521?

AOL mail is a free web-based email service provider by the popular division of Verizon Communications, AOL. Another name for this widely used email service provider is AIM Mail (AOL Instant Messenger). With AOL email, you can enjoy unlimited email storage capacity, up to 25MB email attachment limit, POP3, SMTP & IMAP supported protocols, link other email service providers such as Hotmail & Gmail, spam protection, virus protection, spell checking, indicators to display online buddies and other exciting features.


While using AOL, you may encounter few errors in it. One of the most common errors is error 521. This error occurs due to the following reasons:
  1. When a recent AOL Instant Messenger related software change leads to corruption in Windows registry
  2. When you download any corrupted application
  3. When you stopped the installation in-between of AIM
  4. When a virus or malware harms Windows System Files or AIM related files
  5. When a program mistakenly or unintentionally deletes AIM related files
If you are also experiencing this error and looking out for a reliable solution for the same, then the below mentioned information would definitely be helpful for you. Have a look:
  1. Fix the registry entries related with error 521
  2. Initiate a complete virus scan of your PC
  3. Remove all the junk files and temporary files using disc cleanup
  4. Make sure your PC drivers are updated to the latest version available
  5. Use Windows System Restore to “Undo” recent system settings
  6. Uninstall and then reinstall the AIM program associated with error 521
  7. Run Windows System File Checker
  8. Make sure you have updated your Windows to the latest version
  9. Perform a clean installation of Windows
After trying all the aforementioned steps, if you are still facing an error, then call AOL customer support. The technician team at their customer service centre works 24*7 to provide you the best solution of all the AOL email and web browser related errors. Hope the information was useful!

Source: http://help-number.com/blog/how-to-troubleshoot-aol-email-error-521/

Sunday 8 October 2017

How to fix “Webroot unable to update” Error?

Webroot is a well-renowned name amongst top cybersecurity solution and threat intelligent service providers. The private American company offers a number of security solutions to meet the needs of both home and consumer PCs. With Webroot on your computer system, you can get cloud-based protection that protects your system from being infected. Webroot antivirus also fights with the viruses like Ransomware that steals your confidential information and temporarily locks your computer system in order to make you pay them huge bucks in order to get the access back.

For consumers, Webroot offers simple and affordable security solutions that protect Mac computers, Windows PCs and mobile phones as well. On the other hand, for businesses you get security solutions with multi-vector protection for endpoints and networks along with the cloud-based threat intelligent services. Webroot keeps on launching different updates to make sure that the security standards are up-to-date and good enough to fight with the all kinds of viruses, phishing scams and other online threats.



If you have Webroot installed on your device, then it is necessary to update it whenever there is one available. Don’t worry; you need not to check it manually as Webroot will send you a notification for the same automatically. All you need to do is:
  1. Open Webroot
  2. Go to Settings
  3. Go to Updates
  4. Press Check for Updates
This will redirect you to a page showing if an update is available or not. If it is available, you will see a button labeled as “Install free updates”. Click it to start downloading the latest updates. The entire process of updating seems quite easy; but there are users facing an issue in updating the Webroot cybersecurity installed on their device. The error displays a message “Webroot Cannot Be Updated at This Time”. If the same error is troubling you, then the below mentioned troubleshooting steps can do wonders for you:
  1. Open Webroot and visit Settings
  2. In the Basic Configuration tab, make sure there you have enabled the check box in front of “Automatically download and apply updates”
  3. If not, do it right away and try installing the updates now!
If the aforementioned solution doesn’t works in your favor, then simply un-install the Webroot and install it again using the same activation key or product key. Now, try to update it again. There may be a possibility that any other antivirus or security solution installed on your system is causing this issue. So, it is recommended to uninstall that security software that is raising a conflict. Try installing the updates again. While trying to update the Webroot, make sure your system has enough space along with a good internet connection. If you still facing this issue, then contact Webroot customer support team and get the issue fixed immediately.

Hope the information was helpful!

Source: http://help-number.com/blog/how-to-fix-webroot-unable-to-update-error/

Friday 6 October 2017

Microsoft Defends Edge’s Bad Selection of Extensions

Microsoft, the tech giant brought a number of third-party extensions to its Edge browser last year. Since the launch, only 70 extensions have been made available for Edge. Approximately in the same period, Google brought nearly 10,000 extensions to its Chrome web store and the number has been increasing ever since. In a recent blog post, the tech giant has explained why Edge is lacking in terms of extensions. The company has clearly stated that we are focusing on bringing the quality extensions that delivers the users an amazing experience.


Microsoft accepted that the progress of these extensions has been slow in order to ensure quality control. Microsoft’s Colleen Williams wrote a blog post on company’s official blog stating that we have taken an intentionally metered approach as we embed new extensions. He also said that “Extensions are one of the important features in Edge or any other browser, and we have a high bar for quality”. As these extensions deal very closely to the browser, we have focused on security, performance and trustworthiness.

This is somehow true as Google Chrome has a number of extensions that are simply useless as well as unreliable in terms of quality and security. For most of them, user reviews has always been a rescue. These reviews help in figuring out which extension is poor and vice-versa. The main issue with Edge’s extensions is that they took so long to launch for the browser. In a blog post, Microsoft observed that users are complaining about the slow pace of the newly launched extensions.

Now, Microsoft is looking to bring improvement in Windows 10’s specialized browser by focusing on the development of Edge within an insider tester program. Like the other testing programs available for Windows 10, Microsoft Office and the Bing search engine, Microsoft is preparing an Edge insider program. Spotted by Microsoft Power User, the Bing email notes that Microsoft would like its users to participate in a survey to “determine your interest in making a Microsoft Edge insider program to let us improve Edge”.

This simply indicates that updates for the Edge are being tested and will be launched separately by Microsoft Support to the operating system updates. That is because work on the Edge is presently affected by the fact the latest features and tweaks are only launched as a part of the big OS updates. If this testing program is going to happen, it will be supposedly happen soon. This may even kick off in the middle of this month, which means it is just a week away!

Source: http://help-number.com/blog/microsoft-defends-edges-bad-selection-of-extensions/

Monday 2 October 2017

4 Most Common Windows 8 User Errors and Their Solution

Besides the launch of so many versions, Windows 8 is still the preferred choice of computer users. Its exclusive features include speedy boot time, built-in antivirus, innovate and dynamic desktops, better search function, Windows to go, Windows live syncing and more. Like any other software or operating system, there are chances that you may face an error in Windows 8. These errors could occur during installation, activation or at any time. However, the best part is that we have provided the solution of all these common errors in this article.


  1. Accidently Deleted Files

Nothing can be worse than preparing a document or any other file and accidently delete it. You will be glad to know that by enabling a simple feature of Windows 8, you can recover your deleted file. Not just a deleted file, you can also restore a previous copy of the file. Isn’t it great! The latter is best if you have made changes to a particular document, spreadsheet or presentation and want the old version back.
All you need to do is enable Windows 8 File history feature. You will find it in the toolbar under Home tab. This file history feature runs frequently, making backup copies of your files every hour. Click this button on the ribbon in the folder that once had the file you want to restore now.
  1. Too Many Startup Programs

If you have installed too many startup programs, which are causing slow speed of your computer system and cluttering your system tray, then you can manage all this with the help of Windows 8’s task manager. Right-click the taskbar and select start the task manager. Go to the startup tab and disable your startup programs. Windows 8 will also tell you how much time each startup program is adding to your startup process.
  1. Messed up Any Setting

You will be glad to know that you can restore the default options in almost all the Windows program if you have changed them and want to get them back how they were.

Deleted a library: Simply, right-click the libraries header in the file explorer application and select “Restore default libraries”

Changed your folder display settings: To set them back to default settings, click the View tab in File Explorer and click Options. Now, choose Change folder and search options. Select separate Restore Defaults button on every tab. Restore now!

Hide too many system tray icons: Right-click the taskbar, click Properties, click the Customize button next to Notification area, and select Restore default icon behaviors. 
  1. Frozen or Resource-Sucking Programs

This is not a typical error; however, it may happen that a program stops responding. The situation gets worse when a program keeps on running in the background sucking up CPU and memory resources to do nothing. In the situation of freeze and unresponsiveness, use the task manager to end those programs. For this, follow the below mentioned path:

Right-click on the taskbar-> Start task manager -> Applications -> Close the application that is causing the issue

Still you stuck with these kind of errors contact with Microsoft Support or Windows 8 Support.

Source: http://help-number.com/blog/4-most-common-windows-8-user-errors-and-their-solution/

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